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Your Role as a Commissioning Technician for Germany:
As a Commissioning Technician (m/f/d) for Traka & KEYper, you will be part of a collaborative international company culture that supports your professional growth.
Your main responsibilities will include the setup, configuration, and installation of our intelligent Traka and KEYper key cabinets and access management solutions, along with software. You will also provide technical support to our end customers and business partners, while assisting the local sales team in the DACH region.
You would:
- Install and commission Traka and KEYper key cabinets, including software at customers
- Conduct customer training on solutions and software
- Document installations before and after completion into CRM system
- Ensure compliance with installation standards and safety regulations
- Troubleshoot and repair existing customer systems
The Skills and Experience You Need
We are looking for a candidate who:
- Brings technical support experience (remote and/or on-site) with strong problem-solving and troubleshooting skills
- Has a service-oriented mindset with a focus on customer satisfaction
- Possesses knowledge of networking and computer hardware
- Is self-motivated and able to work independently
- Has experience with Windows client and server environments in a plus
- Is fluent in German and English (due to working in an international environment)
- Is willing to travel (up to 80%)
- Ideally resides between Hamburg and Hanover but open to other locations
- Holds a valid Class B driver's license
What We Offer:
- A supportive and appreciative work environment – ensuring a good work-life balance
- 100% remote work flexibility
- Career development opportunities, including training programs
- Comprehensive onboarding for a smooth start
- 30 vacation days for ample relaxation and recovery
- Company car assigned to you, including private use