Fischer Panda is recruiting a Kundendiensttechniker Innendienst (m/w/d) Technical Support in Paderborn, Germany.
Role
Contract: full time (hybrid). Language: German and English. Work experience: experienced.
Responsibilities: The role covers first point of contact for technical questions from customers and service partners worldwide, diagnosing faults by phone, email and remote access and supporting commissioning. Handles complaints end to end, travels about 20 percent of the time for on-site servicing and fault analysis, and works with engineering and production to improve the products.
Requirements
- A completed electrical-engineering apprenticeship or comparable qualification; Techniker or Meister is an advantage, not a requirement.
- Some technical-support experience, confident reading of circuit diagrams, willingness to travel about 20 percent, good German and English, and a category B licence.
Offer
- Flexitime with mobile working.
- Pay including holiday and Christmas allowances.
- Predictable travel rather than permanent field work.
- Structured onboarding.
- Jobrad leasing.
No application deadline is stated.
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