**Critical Services Technician - Data Centre Operations (m/f/d)** **Role Summary**Critical 24/7 operational role ensuring availability and performance of mission-critical data centre infrastructure at one of our new client’s facilities. Responsible for monitoring, maintenance, incident response, and compliance with German data centre standards.**Location:** Frankfurt am Main**Employment Type:** Full-time, Permanent (24/7 including weekends/holidays)**Key Responsibilities****Infrastructure Monitoring*** Monitor critical systems via BMS/DCIM platforms (power, UPS, cooling, fire protection, security)* Track environmental parameters and system performance in real-time* Document all activities and deviations in shift logs **Maintenance & Inspections*** Conduct structured inspection rounds every 2-4 hours* Perform visual/functional checks of UPS, generators, HVAC, electrical systems* Execute minor preventive maintenance tasks* Support planned maintenance activities **Incident Response*** Respond immediately to alarms and system faults* Perform initial diagnostics and implement emergency protocols* Coordinate with external service providers* Escalate critical issues per established procedures* Document incidents in ticketing systems (ServiceNow, JIRA) **Documentation & Communication*** Complete detailed shift handover reports* Maintain compliance documentation (DIN EN 50600, ISO 27001)* Communicate with customers regarding incidents/maintenance* Coordinate with Security, IT, and Facilities teams **Compliance & Safety*** Enforce security protocols and access control* Ensure compliance with DGUV, VDE, BDSG/GDPR requirements* Participate in safety drills and report hazards **Essential Requirements****Education & Certifications****Required:*** Completed Ausbildung in: Elektroniker für Betriebstechnik, Mechatroniker, Anlagenmechaniker für SHK, or comparable* Elektrofachkraft certification (or willing to obtain within probation)* First Aid certification (valid within 2 years)* Fire Safety Officer training (Brandschutzhelfer)* Valid Class B driving license **Technical Knowledge*** Electrical power distribution systems (low/medium voltage)* HVAC and climate control technology* UPS systems, battery banks, emergency generators* Basic IT infrastructure (servers, network equipment)* Understanding of Tier III/IV critical infrastructure concepts **Language Proficiency*** Technical terminology proficiency in German **Personal Competencies*** Independent worker with strong problem-solving skills* Team-oriented with excellent communication* High stress tolerance and calm under pressure* Reliable, punctual, flexible with shift changes* Minimum 1-2 years technical operations experience **Preferred Qualifications****Experience:*** Data centre, telecommunications, or colocation environments* Tier III/IV certified facilities* Equipment brands: Schneider Electric, Eaton, Vertiv, Stulz, Siemens **Additional Certifications:*** CDCP (Certified Data Centre Professional)* Sachkundenachweis Kältetechnik* VDE certifications (VDE 0100, VDE 0105-100)* Manufacturer-specific training **Systems:*** DCIM platforms (Nlyte, Sunbird, FNT Command)* BMS systems (Siemens Desigo, Schneider Electric, Johnson Controls)* Ticketing systems (ServiceNow, JIRA, BMC Remedy) **Working Environment & Benefits****Conditions:*** rotating shifts* State-of-the-art Tier III certified facilities **Benefits:*** Competitive salary with shift premiums* Company pension scheme (betriebliche Altersvorsorge)* 30 days annual leave* Job ticket/transportation allowance* Employee referral bonuses **Regulatory Compliance**Role requires adherence to: DIN EN 50600, VDE 0100/0105-100, DGUV Vorschrift 1 & 3, ISO 27001, ISO 50001, BDSG/GDPR, Arbeitsschutzgesetz, Arbeitszeitgesetz. **What We Offer*** Opportunity to lead a flagship account with significant strategic importance to our organization* Platform to influence and shape best practices in Life Sciences real estate management globally* Exposure to cutting-edge operational practices and technologies across international markets* Collaborative, innovative work environment with access to industry-leading resources and expertise* Comprehensive professional development program and clear advancement pathways* Competitive compensation package including performance-based incentives* Global mobility opportunities within a growing international organization **Location:**On-site –Frankfurt am Main, DEU #J-18808-Ljbffr