As our Salesforce Consultant, you will act as a trusted liaison between internal business stakeholders, external vendors/partners. You will drive discovery, elicit and refine business requirements, manage advanced configurations (with a heavy focus on Salesforce CPQ and product setup), oversee day-to-day administration, Flow setup and support lightweight custom Apex/LWC enhancements.
What You'll Do
- Lead requirements gathering workshops and discovery sessions with business stakeholders to translate operational needs into scalable Salesforce solutions.
- Serve as the primary liaison with external vendors, implementation partners, and AppExchange providers.
- Design, build, and maintain Salesforce CPQ configurations: Product setup (Bundles, Options, Features), Price Books, Pricing Rules, Product Rules, Summary Variables, and Discount Schedules.
- Deliver advanced declarative configurations across Sales Cloud and Service Cloud (Flows, validation rules, custom objects/fields, security model, page layouts).
- Perform light programmatic customizations when declarative tools reach limits (reading/tweaking basic Apex triggers, classes, SOQL queries, and reviewing LWC code).
- Translate complex business requirements into clear functional specifications, user stories, and acceptance criteria in Jira.
- Manage end-to-end testing, user acceptance testing (UAT) coordination, release management, and user enablement/training.
- Drive continuous platform improvements, data integrity, and best-practice system administration.
- Communicate clearly and confidently in English with both technical teams and business leadership.
What You Bring
- 5+ years of hands-on experience as a Salesforce Consultant, Business Analyst, or Senior Administrator.
- Strong, proven expertise in Salesforce CPQ: end-to-end product setup, bundle configuration, pricing waterfall, and quote generation.
- Strong declarative expertise across Salesforce core platform (advanced Flows, security model, sharing rules, reports & dashboards).
- Foundational/light programmatic skills: ability to read, debug, and make minor updates to Apex code, test classes, and SOQL queries.
- Demonstrated track record of working directly with business stakeholders, gathering requirements, and collaborating with external vendors.
- Solid experience in requirements documentation, Jira ticket management, and agile delivery methodologies.
- Familiarity with deployment tools: Git-based version control basics.
- Strong analytical, problem-solving, and cross-functional communication skills in English.
Nice to Have
- Experience with Account Engagement (Pardot) — lead scoring, forms, automation rules, and CRM sync configuration.
- Salesforce Certifications: Salesforce Certified Administrator, CPQ Specialist, Sales Cloud Consultant, or Platform Developer I.
- Experience with CI/CD tools (Copado, Gearset, GitHub Actions) and third-party AppExchange integrations.
- Basic understanding of REST/SOAP API integrations.
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