Network Consultant / Technician Field Services
all genders welcome
20.04.2026
We are looking to fill a full-time, permanent position at our Oppenheim (near Mainz) location as soon as possible.
As a leading German manufacturer of IT security solutions, we protect IoT/OT infrastructures with our software and enable highly secure remote access. As part of our Consulting team, you will support and advise our customers, create custom plans, implement our products on-site, and train administrators in using our software.
Your responsibilities
- Provide comprehensive consulting to our customers throughout the entire project lifecycle—from pre-sales to implementation
- Plan and implement our VS-NfD-approved VPN solution, ECOS SecureBootStick®, on-site at customer locations
- Deliver product training either on-site or at our headquarters
- Communicate professionally and ensure proactive follow-up on all consulting-related topics
- Transfer knowledge to Support, Helpdesk, and Sales teams
- Report feature requests and usability questions to our Development team
- Set up and maintain test environments
- Support Technical Documentation in expanding our knowledge base
- Act as an interface between customers, Sales, and Development
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