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Grow with passion into a rewarding profession
Bring your unique talents and experience to the market leader in Industrial IoT (IIoT) solutions and grow your passion into a rewarding profession, making a measurable and mission-critical impact in a dynamic role and workplace where we support your success. Join our Operations team as a Junior RMA Technician.
The Junior RMA Technician is responsible for diagnosing, repairing, and servicing products, including identifying problems, researching issues, isolating causes, and completing resolutions.
What you'll do:
- Evaluate and determine the root cause of failure for RMA products
- Troubleshoot and test RMA units to component level
- Record findings in Excel/Sheets and ERP, and determine appropriate next steps for devices
- Escalate cases when root cause cannot be identified
- Identify trends through data analysis
- Manage inbound and outbound RMA requests and flow
- Collaborate with internal and external teams to review RMA process updates
- Work with customer support and software teams as a technical resource for customer issues and patch bugs as needed
What you'll need:
- IT-Electronic Qualification
- Willingness to work autonomously
- Highly organized with the ability to juggle priorities
- Willing to learn and share knowledge
- Team player!
Why Anova?
We are very proudly “one” Anova.
From family businesses to the largest LPG, Industrial Gases, and Chemicals companies, Anova monitors over 1,000,000 assets across nearly 80 countries for more than 2000 clients.
Our scale is global. Our service is local.
We partner directly with customers, integrating the best in IIoT technology and expertise, driving continuous improvement and innovation, and delivering tailored solutions that make our world safer, more efficient, and reliable.
If this sounds like a fit for you, apply to join Anova in connecting the industrial world — for better.
For more information about how Anova is transforming the Industrial IoT industry, visit us at Anova.com.
Seniority level
Employment type
Job function
- Information Technology, Supply Chain, and Production
Industries
- IT Services and IT Consulting, Manufacturing, and Industrial Machinery Manufacturing
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Kaiserslautern, Rhineland-Palatinate, Germany 2 weeks ago
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