Envisioning Specialist - With our client, the world leading software development company
As part of the Customer Engagement Team, the Envisioning Specialist plays a key role in delivering high‑impact, immersive technology experiences for executive audiences. The mission of this team is to strengthen customer and partner relationships, inspire through innovation, and support digital and AI transformation journeys across global industries.
This role is ideal for someone who enjoys turning complex ideas into clear, compelling stories. You are passionate about emerging technologies and thrive in environments where you can influence senior stakeholders, demonstrate cutting‑edge solutions, and help customers envision their future with the support of modern cloud and AI capabilities.
This is a fully onsite position based in Munich, supporting daily customer engagements.
Key Responsibilities:
Customer Experience Delivery
- Facilitate a wide range of in‑person demos, including solution capabilities, industry scenarios, and customer success stories.
- Present to executive‑level audiences with clarity, confidence, and strong storytelling techniques.
Content & Asset Development
- Create and maintain demo scripts, documentation, and training materials.
- Package content (scripts, videos, guides) for use by customer engagement teams worldwide.
Technology & Experience Management
- Oversee the deployment and performance of new and existing demos in collaboration with immersive experience leads and global operations teams.
- Partner with engineering and innovation teams to learn new technologies and develop activities that drive customers toward meaningful next steps.
Subject Matter Expertise
- Serve as an expert in customer delivery and provide insights to peers and global partners across multiple regions.
- Offer guidance on cloud, AI, modern workplace, and business applications topics relevant to customer transformations.
Customer Insights & Continuous Improvement
- Identify customer trends, challenges, and needs based on engagement feedback.
- Recommend updates, improvements, and new experience ideas to keep offerings fresh and impactful.
Qualifications
Education & Experience
- Bachelor's degree or MBA in Business, Marketing, Communications, or a related field.
- 5+ years of experience in enterprise sales, marketing, business development, or a comparable customer‑facing role.
Skills & Expertise
- Strong presentation skills, including experience speaking to large groups and senior executives.
- Proven ability to create scripts, talking points, and supporting materials for demos and experiences.
Technical Knowledge
- Solid understanding (or strong ability to quickly learn) cloud and AI technologies across areas such as Data & AI, Applications & Infrastructure, Modern Workplace, and Business Applications.
- Conversational knowledge of IT, cloud trends, and industry‑specific digital transformation patterns (e.g., Retail, Healthcare, Manufacturing).
Collaboration & Adaptability
- Ability to manage multiple engagements and shift smoothly between project work and live presentations.
- Excellent teamwork skills, contributing to a small, highly collaborative customer‑engagement team.
- Strong communication skills and executive presence, with a natural storytelling mindset.
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