Our belief:
- At SOLPLANET, we are driven by a simple idea: solar for everybody
- We strive to create the best possible experience for our customers and partners by delivering reliable, easy-to-use and bankable renewable energy solutions
- That is why our solar inverters, energy storage systems, EV chargers and utility-scale solutions are designed to be efficient, reliable and user friendly
Who We Are:
- Private equity-backed AISWEI is a leading provider of renewable energy solutions - providing the world with solar inverters, batteries, EV chargers, heat pumps, and energy management solutions
- AISWEI has more than 17 years of expertise in R&D and manufacturing, with a strong technology heritage from both Germany and China
- With 70 GW+ cumulative shipments as of Dec 2025, AISWEI is one of the largest manufacturers of solar string inverters world-wide
- AISWEI is operating under its own brand in China and its SOLPLANET brand internationally, and is trusted by leading global brands as an ODM service provider
- To support the next stage of growth, SOLPLANET is establishing a dedicated Utility Business Unit for EMEA, focused on utility-scale PV projects, MV solutions, grid integration, certifications and strategic customer development
- Our team passionately believe that we are all fellow citizens of one planet, and we are truly honored about deploying our solutions to local societies worldwide - every day
How you´ll help us:
As a Regional Service Lead EMEA:
- Develop the local business plan and do resource planning in line with the global strategy to achieve growth objectives
- Formulate and implement actions necessary within the service business to achieve the annual budget targets and KPI
- Implement and operate processes according to service levels and service objectives
- Coaches and develops the service and support teams (skills, processes, ensure teamwork/integration, KPIs)
- Create, develop and sustain a culture of team spirit, accountability, motivation and result orientation, recruiting talent with these behaviors
- Target the primary and large accounts and take personal responsibility to create opportunities within those accounts to increase customer satisfaction
- Successful Manager of change (e.g. implementation of HQ service process topics, like new systems, tools and processes)
- Take responsibility for ServicePartner management and maintenance
- Implement the action in EMEA of the key customer escalation
- Join key sales meetings as local TSServicerepresentative
- Take responsibility for technical support as well as the performance management to local partners of repair & maintenance
Your background and skills:
- Bachelor or above degrees, preferably in electrical engineering, renewable energy, photovoltaic engineering, or similar disciplines.
- Fluent in German and business fluent in English. Proficiency in Mandarin is a plus.
- Knowledge of the technical requirements for PV, energy storage systems, EV chargers in the distribution and/or utility scale segments.
- Ability to lead and focused in a dynamic, fast-paced environment
- Minimum 10 years in operative service for electro-mechanical b2b products, of which 5 years in a leadership position.
- Prior work experience in a PV related industry is not a necessity but will be an advantage
Your attributes:
- Self-motivated and performance driven
- Excellent interpersonal and communication skills
- Proactive, dynamic, solution and customer oriented
- Leadership of across regions,to coaches and develops the team
What we offer:
An International Team Environment: Join a talented group of marketers from diverse cultural backgrounds who collaborate closely with true team spirit.
Ownership and Impact: Take on responsibility from day one and enjoy the freedom to bring your ideas to the table, making a meaningful contribution and leaving your footprint.
Value-Driven Culture: Be part of a company that prioritizes values, fosters flat hierarchies, and ensures approachable and supportive leadership.
A Multi-Cultural Workplace: Work with colleagues from various cultures and perspectives, contributing to an enriching and inclusive work experience.
Professional Growth Opportunities: Grow your career in an international environment that leverages your abilities, skills, and expertise, while offering pathways for long-term development.
Be Part of a Growing Industry: Join an ambitious and rapidly expanding Solplanet team, where fast decision-making and energy drive strong opportunities for you to succeed in cultivating your career within the renewable energy industry.
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