OCFO Flight Optimization & Capacity Control Agent
Role Purpose
Monitor and optimize existing routes for the Own Controlled Flights Operation (OCFO), ensuring flights are commercially and operationally optimized.
Key Responsibilities
- Flight & process monitoring - oversee flight and operational processes, and maintain data quality in operational systems so planning stays accurate.
- Capacity planning - plan the optimum weight and volume mix per flight based on actual bookings and freight on hand (<24 hours before departure), and plan capacity utilization by route and cargo mix.
- Booking control - manage and control pre-books and ad hoc shipments, safeguard space commitments to customers, and notify stakeholders of over- or underbookings.
- ULD build-up - plan ULD build-up efficiently and in line with IATA rules and internal quality standards, set build-up priorities during irregularities, and issue build-up lists, documentation and labeling.
- Documentation & positioning - determine ULD positions with the flight operator and issue/distribute the flight manifest to all internal and external parties.
Reporting & Scope
- Reports to: Hub Manager
- Direct reports: none
- Accountable for: flight optimization, cargo needed on aircraft, route potentials
- Internal stakeholders: OCFO/GSSA teams, Airfreight, Sales, Management, Finance
- External stakeholders: MAC, suppliers, third-party agents, charter operators
Key Metrics
- Shared: load factors / yield optimization
- Individual: flight analytics; capacity control
Required Profile
- Experience in airline yield management, operations and handling, plus general airfreight market knowledge
- Strong English, Excel skills
- Experience with ULD build processes (IATA) rules and regulations
- Analytical skills and spatial awareness, customer-minded, comfortable in supplier contact
- Willingness to work at weekends and on public holidays
Bottom Line
The role sits at the intersection of commercial yield optimization and physical load planning - it needs both analytical and hands-on operational strength. Its leverage point is the <24-hour pre-departure window, where booking mix decisions directly drive load factor and yield. Despite no direct reports, influence is high: the role coordinates across five internal functions and four external partner groups.
Diversity and Inclusion
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use your website, apply for a position, or to perform a job, please contact us by emailing [email protected].
About the Company
A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.
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