This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
Job Functions
- Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
- Assesses customer need for additional products/services
- Assesses customer compliance with physician orders
- Answers questions and provides customer education regarding products/services
- Documents calls in computerized record keeping system
- Enters customer orders in computerized system
- Verifies and updates demographic information such as address and telephone number in computerized records
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We have an opening for a Customer Service Rep in Stuttgart, Baden-Württemberg, Germany within Management & Operations.
We would love to welcome a new Customer Service Rep to our group in Stuttgart, Baden-Württemberg, Germany.
For the Customer Service Rep position at Lincare Holdings Inc., we are reviewing applications now.