Network operations: Operate, maintain, and continuously improve the Gym network (Aruba switching and Wi‑Fi, 100G backbone, firewalls) and keep it available and fast under continuous training load. React quickly to incidents and fix root causes.
Segmentation & Zero Trust: Maintain and improve the separation between training cells and internal networks, and keep strengthening Zero Trust access controls.
Traffic & performance: Use QoS and traffic engineering to prioritise training-data uploads to the cloud and keep latency-sensitive traffic flowing.
Monitoring & capacity: Use and refine monitoring for the network and on‑site systems, act on alerts, and plan capacity so problems and bottlenecks are found and resolved before they affect training.
Systems administration: Support the administration of on‑site Windows and Linux systems together with your colleagues, and step in on systems topics where you can.
Automation: Improve day‑to‑day operations by automating repeatable network and system tasks with Ansible, Python, or PowerShell.
On‑site IT support: Be an approachable, visible contact for developers, engineers, and robot trainers, and share first‑line support with your on‑site colleagues.
Devices & lifecycle: Provision and support workstations, laptops, and peripherals, handle local onboarding and offboarding, and keep device records accurate.
Smart escalation: Judge what is yours to fix and what belongs with the HQ team, and hand it over with the right context. Coordinate with HQ on cross‑site connectivity and security governance.
Vendors: Work with network hardware vendors and service providers on equipment and maintenance.
Documentation & process: Maintain topology diagrams, IP plans, VLAN tables, and runbooks. Follow and help refine central IT processes rather than building local workarounds.
Growing with the Gym: Share configuration standards and operating experience as further NEURA Gym sites are set up.
Degree in an IT‑related field or completed IT apprenticeship (e.g. Fachinformatiker/in Systemintegration), with at least 3 years of professional experience in network operations
Strong hands‑on network skills: switching, routing, enterprise Wi‑Fi, VLAN segmentation, and firewall configuration; Aruba/HPE experience is a plus
Experience with high‑throughput LAN environments and QoS
Understanding of Zero Trust principles
Experience with network monitoring and structured troubleshooting
Scripting and automation experience (Ansible, Python, or PowerShell)
An advantage: administration experience with Windows and Linux, and working knowledge of Microsoft 365 and Entra ID
A structured, independent, and proactive way of working and the confidence to take ownership of the network
A service‑minded, calm, and analytical approach under operational pressure
Fluent English, spoken and written (B2+)
A relevant certification (e.g. ACCP, CCNA, CCNP, or Network+) is an advantage