BrainoTech IT Solutions is a global IT services and managed infrastructure company providing end-to-end enterprise technology solutions. The company specializes in supporting distributed organizations with scalable IT operations, field engineering, and infrastructure management.
Key Responsibilities
- Welcome and coordinate visiting IT engineers, network engineers, and service providers.
- Verify visitor identities and access authorisations in accordance with site procedures.
- Escort visitors to designated areas and ensure they remain within authorised zones.
- Maintain an active onsite presence and monitor general data centre activities.
- Coordinate with visiting engineers and relevant site personnel to ensure smooth daily operations.
- Maintain accurate visitor logs, including entry, exit, and other required site activities.
- Ensure all visitors follow data centre security, safety, and confidentiality procedures.
- Identify and report unusual situations or security concerns to the responsible team.
- Provide basic onsite coordination and assistance to IT/network personnel without performing technical tasks.
- Ensure visiting personnel have the required access and onsite arrangements to complete their assigned work.
- Communicate effectively with German-speaking staff and international engineers.
- Follow all site-specific operational procedures and instructions.
Requirements
- Excellent German language skills; native-level German is preferred.
- Basic working knowledge of English to communicate with international engineers.
- Educational background in IT, Networking, Computer Science, or a related field is an advantage.
- Fresh graduates and entry-level candidates are encouraged to apply.
- Strong communication, coordination, and organisational skills.
- Reliable, punctual, attentive, and comfortable working in a secure data centre environment.
- Ability to maintain an active onsite presence and remain alert throughout the working shift.
- Valid authorisation to work in Germany.
- Willingness to undergo the required background checks and security screening.
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