Security Technician / Service Specialist
Frankfurt Area, Germany | Posted on 23/07/2025
Ourclient is a leading global systems integrator and service provider specialisingin integrated security technology. With over 20 years of proven growth andexceptional performance, their mission is to be the best service provider for theircustomers. The company was built on a solid foundation of 10 values andbeliefs that shape their unparalleled corporate culture and they are proud toprotect the lives and assets of their customers and their communities with the solutionsthey provide.
RoleOverview
Ourclient is looking for a dedicated, results-oriented and innovative full-time SecurityTechnician to become a part of their exceptional team. You will play a key rolein providing world-class services to the organisation’s valued customers byresponding to service requests, supporting customer support programs andexecuting smaller projects. As a key member of a forward-thinking team, youwill have the opportunity to develop your skills and career alongside theorganisation’s continued success. This position offers a hybrid working modelthat combines the flexibility of remote working with practical on-site workwith customers.
As a Security Technician, you have the chance to:
- Install and service /maintain complex security systems
- Work directly withcustomers and demonstrate technical expertise
- Becoming part of a growing, innovative company
- Expand your technical skills through continuous training
Responsibilities
- Install, program,test, repair and maintain various systems, including security, fire alarm, lifesafety and building automation systems, with assistance as required
- Collaborate withcustomers and colleagues to provide expert technical support and training,escalating complex challenges to experienced team members as needed
- Interpret manuals,schematics, and wiring diagrams to troubleshoot and repair equipment usingelectronics knowledge, standard test instruments and hand tools
- Support ProjectManagers with critical installation assistance and suggestions to improvequality and profitability
- Contribute to theorganisation’s peer-focused culture by participating in the ‘Recruit AwesomePeople’ program, helping the organisation to grow and directing top talent to theirTalent Acquisition team
- Take on additionalresponsibilities to support the organisation in achieving its mission ofexcellence
Requirements
Technical Skills
- Basic constructionknowledge and ability to interpret system plans
- Proficiency inreading blueprints and construction drawings, including wiring, marking andinstallation methods (e.g. J-Hook, raceway, conduit, cable support)
- Practical mechanicaland electrical skills with experience using drills, screwdrivers, wirestrippers, hacksaws and crimping pliers
- Solid basicmathematical knowledge and the ability to read and understand technicaldrawings
Personal Characteristics
- Strong customerorientation and willingness to provide service
- Teamwork andcooperative working style
- Reliability andaccuracy when performing technical tasks
- Problem-solvingskills and analytical thinking
- Willingness tocontinue training and acquire new technical knowledge
Experience
- Experience installingand maintaining security or similar technical systems desirable
- Previous experiencein customer service is an advantage
Education
- Completed training inelectrical engineering or a comparable field or corresponding professionalexperience
Languages
- Good knowledge ofspoken and written German (B2)
- Basic English skillsfor working with technical documentation
Other
- Class B drivinglicense required
- Authorization to workin Germany required
Ourclient offers a dynamic working environment that includes both office work andon-site work with customers. The hybrid work model gives you the flexibilityyou need to switch between remote work and on-site assignments. You will workwith cutting-edge tools and technologies and be a part of a team that promotescontinuous improvement and innovation.
CompanyCulture and Benefits
Ourclient’s culture fosters a supportive, accessible and inclusive environmentwhere individuals of diverse backgrounds and identities can achieve theirmaximum potential – in order to do this, they offer all employees a variety ofprograms and exceptional benefits including:
- Vacation and paidtime off policies
- Opportunities forprofessional development and continuous learning, supported by theorganisation’s $20 million annual investment in the training of their employees
- Flexible workingarrangements to support work-life balance
- Community engagementprograms, including encouraging colleagues to give back to their community
- Annualperformance-based salary rounds
- Employee events
Theorganisation is committed to a culture of inclusion and diversity and is anequal opportunity employer.
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